Haley Stuart Group
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Application Service Technology Manager
HumanHire Technology has partnered with a healthcare organization on Long Island to find the top IT professionals in the area to join their team. The ideal candidates must enjoy problem solving and thrive in a fast-paced rapidly changing environment. You will be required to lead a team to resolve and escalate tickets while providing end user support.
Job Responsibilities:
Qualifications:
Application Service Technology Manager
Posted: 05/07/2021
2021-05-07
2024-06-02
Employment Type:
Contract
Job Number: 7139
Pay Rate:
Job Description
Application Service Technology Manager
HumanHire Technology has partnered with a healthcare organization on Long Island to find the top IT professionals in the area to join their team. The ideal candidates must enjoy problem solving and thrive in a fast-paced rapidly changing environment. You will be required to lead a team to resolve and escalate tickets while providing end user support.
Job Responsibilities:
- Provide leadership to a team of Application Services Support specialists.
- Work with Director of Technology, network administrators and engineers to assist with quality assurance, support, and data management.
- Ensure that applications meet business requirements and systems goals, fulfill end-user requests, and identify and resolve systems issues.
- Test and evaluate new applications, systems software, products, and enhancements to existing applications throughout the enterprise.
- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
- Maintain inventory of company software and systems assets and their corresponding contracts/agreements.
- Develop and communicate training and documentation for end users, hold training sessions as necessary, and other user-related activities.
- Establish and maintain effective working relationships with 3rd party IT service provider and other vendors.
Qualifications:
- 2+ years’ experience with athenaPractice (formerly known as GE Centricity Practice Solutions) REQUIRED
- Knowledge of Microsoft O365, Link Logic, Sure Scripts Patient Portal, QVera Interface Engine, Phreesia, Solution Reach a plus
- Knowledge of HIPAA Privacy and Security Rules, and liability matters related to medical practice.